This document describes support options for the Durable Task Framework (DTFx).
The Durable Task Framework is an open-source project maintained by Microsoft. Community support is available through GitHub Issues for bug reports, feature requests, and technical questions.
Community support is provided on a best-effort basis:
⚠️ No SLA — Response times are not guaranteed⚠️ No 24/7 coverage — Issues are triaged during business hours⚠️ Community-driven — Many answers come from community members⚠️ Not all providers maintained — Some backend providers are no longer actively maintained- ✅ Open collaboration — All issues and discussions are public
See Choosing a Backend for information on the development status of each backend provider.
This model works well for:
- Learning and experimentation
- Non-critical workloads
- Development and testing environments
- Projects with in-house expertise
For production workloads requiring guaranteed support, we recommend using DTFx with the Durable Task Scheduler as the backend provider. This fully managed Azure service offers enterprise-grade support with the following benefits:
| Feature | Open Source (BYO Providers) | Durable Task Scheduler |
|---|---|---|
| Support SLA | ❌ Best-effort | ✅ Azure support with SLA |
| 24/7 Coverage | ❌ No | ✅ Yes (with Azure support plan) |
| Infrastructure | Self-managed | Fully managed by Azure |
| Monitoring | Bring your own tools | Built-in dashboard |
| Throughput | Varies by provider | Highest available |
| Response Time | Not guaranteed | Based on Azure support tier |
Please see SECURITY.md for instructions on reporting security issues responsibly.
We welcome contributions! See the GitHub repository for contribution guidelines.