Sparrow Scan issue with jade plus

[celtics899]

On sparrow wallet, I am having problem scanning QR cod. When ı am doing show qr sparrow doesn't read QR cod on jade plus. How can I fix this issue. I have tried so many times. I am using windows 10 and have build in camera 720p. I even tried with new 3 rd part camera with 1080p did not work.

[celtics899]

Hello Torthon,

I just got hacked 4 months ago therefore ı don't like sharing wallet address. Pls don't take it personally is there any other way ı can do it. İs everybody having this problem, ı think this shouldn't this complicated but what ı know. Can I do necessarily validations. Thanks