HTTP 502 General System Failure

[chengkiang]

While trying to run the CapturePayment sample, I am getting "Response Code of process a payment : 502". In the response. the error message is gven as "Error - General system failure". The error occurs in both jwt and http_signature authentication modes. I have checked that all the merchant Id, key path, etc are correct.

How can I fix this?

[itslit-tech]

@chengkiang Facing the same issue. Could you tell how did you fix this? Thanks

[chengkiang]

@chengkiang Facing the same issue. Could you tell how did you fix this? Thanks

I have no idea, still getting the error. Might have something to do with account settings that only the CyberSource people can set.

[alejorivera]

+1, were any of you able to fix this?

[leroyakg]

Same here, have the same issue and still havent fix it, my account was made from visa developer, could that be related?

[imanie383]

It is because you are using a currency different from the one you have configured in your account

[Shameel123]

Post the solution here if someone has found it.
If I find it, I will comment here =)

[durga-nannamsetty]

Any solution in 2025?