diff --git a/connector-api/guidelines/environments.md b/connector-api/guidelines/environments.md
index 68ddfbac..acea732f 100644
--- a/connector-api/guidelines/environments.md
+++ b/connector-api/guidelines/environments.md
@@ -72,7 +72,8 @@ The credentials below will connect with a demo enterprise configured for Net pri
 
 ### Mews Operations credentials
 
-Partners can request access to **Mews Operations** for a dedicated Demo Property by following these steps:
+* New Partners 
+Partners who have not engaged into theCertification process can request access to **Mews Operations** for a dedicated Demo Property by following these steps:
 
 1. Fill in the [Become a Mews Partner Form](https://www.mews.com/en/partners/new-partnerships).
 2. An automated email will be sent to your email address to reset your password to log in into the Demo Property.
@@ -80,6 +81,16 @@ Partners can request access to **Mews Operations** for a dedicated Demo Property
 4. Now, you can successfully log in into the Demo Property through [demo environment of Mews Operations](https://app.mews-demo.com).
 5. You will be automatically opted in to both the [Gross Pricing](environments.md#api-tokens-gross-pricing-environment) and [Net Pricing](environments.md#api-tokens-net-pricing-environment) Demo Environment properties. If needed, you can opt out of either Gross or Net Demo Environment individually and remain integrated with only one Environment.
 
+*Existing Partners
+Partners who are already engaged in the Certification Process or Certified and Live 
+1. Do not use generic Credentials to connect to the Demo Properties
+2. Contact partnersuccess@mews.com to request user access to the Demo properties.
+3. Provide the following details for each user to be added: Demo property name, user first and last name, and user email address.
+4. The TPSM team creates the user in the Demo properties.
+5. An automated email will be sent to your email address to reset your password to log in into the Demo Property.
+6. Reset the password.
+7. Now, you can successfully log in into the Demo Property through [demo environment of Mews Operations](https://app.mews-demo.com).
+
 ### Request limits
 
 * 200 requests per `AccessToken` within 30 seconds