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105 changes: 105 additions & 0 deletions app/prototype_v4_2/content/accessibility.md
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---
title: Accessibility statement for NHS {{ serviceName | lower }}
---

This statement was created in March 2026.

This accessibility statement applies to the website {{ serviceUrl }}

This website is run by NHS England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

[AbilityNet](#) has advice on making your device easier to use if you have a disability.

## How accessible this website is

We have used the NHS service standard and NHS design system to design and build this website which has been fully accessibility tested.

Due to the short-term nature of the test of the online service and the delivery schedule we were unable to test the accessibility of this website with people with access needs.

We have tested this website for accessibility issues with automated tools and through manual testing. We have a phone service for people who are unable to access this website.

If you are unable to test the online service, please call us on {{ serviceTelephone | telephoneLink }}

We know some parts of this website are not fully accessible:

- There are some issues with accessibility of the content of our service, relating to error handling, text and headings and text fields and labelling

Details of this can be found below in the 'Non-accessible content' section.

## Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: {{ serviceEmail }}

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

- email {{ serviceEmail }}

We'll consider your request and get back to you in 7-14 days.

## Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, [contact the Equality Advisory and Support Service (EASS)](#).

## Technical information about this website's accessibility

NHS England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

## Compliance status

This website is partially compliant with the [Web Content Accessibility Guidelines (WCAG) version 2.2](#) AA standard, due to the non-compliances listed below.

## Non-accessible content

The content listed below is non-accessible for the following reasons.

#### Error handling

- There is no error summary at the top of the page if there are errors

#### Text and headings

- Questions on pages are not marked as 'Heading level 2'

#### Text fields and labelling

- Text entry fields are editable but not announced as editable for screenreader users

## What we're doing to improve accessibility

We have an alternate phone service that increases accessibility for all users. To access this service, please call {{ serviceTelephone | telephoneLink }}.

We have published tools and guidance on accessibility in the NHS digital service manual based on extensive testing. The service manual helps our teams build products and services to meet the same accessibility standards.

At NHS England, creating an accessible service is a team effort. We want our teams to make accessible services by:

- considering accessibility at the start of their project, and throughout
- making accessibility the whole team's responsibility
- researching with disabled users
- using a library of accessible components and patterns
- carrying out regular accessibility audits and testing
- designing and building to level AA of WCAG 2.2 – which is NHS England policy

As part of this commitment, we have set up a cross-functional accessibility working group to make sure that accessibility remains at the core of everything we do.

We are making sure that accessibility issues highlighted in this statement are being prioritised and fixed. Measures include:

- ongoing improvements to the NHS design system with a focus on accessibility
- prioritising accessibility remedial work in all new development and improvement projects
- working with suppliers to improve the accessibility of their products

## Preparation of this accessibility statement

This statement was prepared on 19th March 2026.

This website was last tested on 17th March 2026 against the WCAG 2.2 AA standard by the product team of NHS {{ serviceName | lower }}.

Content was selected to make sure a good representation of different pages, templates and components were tested as well as key content and user journeys.

This website's accessibility will be reviewed on a regular basis and this accessibility statement updated with any relevant changes.
15 changes: 15 additions & 0 deletions app/prototype_v4_2/content/contact.md
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---
title: Contact us
---

## To complete your lung cancer screening by phone

Call us on: {{ serviceTelephone | telephoneLink }}

**Phone lines are open:**<br aria-hidden="true">
Monday to Friday 8am to 8pm<br aria-hidden="true">
Saturdays 8am to 1pm

## If you have questions about the online service

Contact us by email: {{ serviceEmail }}
55 changes: 55 additions & 0 deletions app/prototype_v4_2/content/cookies.md
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---
title: NHS {{ serviceName | lower }} cookies policy
---

Version 1.0, 11 March 2026

> First release of the service for pilot GP surgeries.

This cookies policy relates to the service provided by NHS England.

NHS England ("we" or "us") uses cookies to deliver the NHS {{ serviceName | lower }}.

The information set out in this policy is provided in addition to the [NHS {{ serviceName | lower }} privacy policy](/prototype_v4/privacy-policy) and should be read alongside it.

We put small files called cookies on your device (for example, your phone).

Cookies are widely used to make websites and apps work, or work more efficiently, as well as to provide services and functionalities for users.

We only put cookies on your device that are required for the NHS {{ serviceName | lower }} to work ("strictly necessary cookies").

We ask you to accept our cookies policy when you accept the NHS {{ serviceName | lower }} terms of use and privacy policy. In doing so, you agree to let us put the strictly necessary cookies on your device.

The strictly necessary cookies we need to put on your device for the NHS {{ serviceName | lower }} to work are listed here.

## Essential cookies

| Name | Purpose | Expires |
| --- | --- | --- |
| sessionid | This cookie is used by Django to identify your session on the site. It allows the website to remember information as you navigate between pages. No personal data is stored in the cookie itself, it only contains a session identifier. | The end of the session. When you close the browser window, sign out or your session expires. |
| ASLBSA and ASLBSACORS | These cookies are created by Azure and help identify different users even if they share the same IP address, allowing for a more even distribution of traffic among origins. | The end of the session. When you close the browser window, sign out or your session expires. |
| csrftoken | This cookie is created by Django to protect the site from Cross-Site Request Forgery (CSRF) attacks. It ensures that form submissions and other actions come from you and not from a malicious third party. | Typically one year, unless your browser clears cookies. |

## Cookies set by Qualtrics

The NHS {{ serviceName | lower }} uses Qualtrics cookies for the purpose of capturing responses to feedback surveys.

Details on how Qualtrics uses cookies can be found in the [Qualtrics cookies policy](#), which can be accessed from within the feedback survey.

## Your cookie choices

The majority of devices and browsers will allow you to alter the settings used for cookies and disable and enable them as you require.

You can select your cookie preferences so that you do not get any cookies (except strictly necessary cookies) if you prefer not to receive them.

You can also delete the cookies already on your device, and you can set your browser or device to prevent them being placed.

Please be aware that if you set your preferences to not allow cookies, it could limit the functionality of the NHS {{ serviceName | lower }} as it needs the strictly necessary cookies to function.

## Changes to this cookies policy

The NHS {{ serviceName | lower }} [terms of use](/prototype_v4/terms-of-use), [privacy policy](/prototype_v4/privacy-policy) and cookies policy may change. If you use the NHS {{ serviceName | lower }} service again in the future you will be subject to the policies which exist at that time.

## Version history

Version 1, 11 March 2026 - first release of the service for pilot GP surgeries.
129 changes: 129 additions & 0 deletions app/prototype_v4_2/content/privacy.md
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---
title: NHS {{ serviceName | lower }} privacy policy
---

## Who we are

NHS England is running a pilot of the _{{ serviceName | lower }}_ digital service.

## Why we use your data

We use your information to evaluate whether a digital questionnaire can safely and effectively support lung cancer screening alongside the existing telephone service.

## What data we use

This includes information you provide in the questionnaire, limited details from NHS login, and (if you complete both routes) responses from the telephone screening so they can be compared.

## Your choice

Taking part is voluntary. You can choose not to take part or withdraw at any time. This will not affect your NHS care.

## How we protect your data

Your data is kept secure, access is restricted, and personal identifiers are removed once analysis is complete.

## More information

Read the full privacy notice below to understand how your data is used, shared, stored, and what your rights are.

### 1\. About this service

NHS {{ serviceName | lower }} is a pilot by NHS England and allows you to complete a lung health check online before you complete your phone appointment. The pilot is designed to evaluate whether a digital questionnaire can operate as effectively as the existing telephone based lung cancer screening service.

The pilot is for service evaluation purposes only and does not form part of routine clinical care.

### 2\. Who we are

**Data Controller:** NHS England

NHS England is responsible for deciding how and why your personal data is used as part of this pilot.

### 3\. What data we collect

If you choose to take part, we may collect:

- NHS number
- Name
- Email address

This information is provided through NHS login to allow secure access.

Information you provide in the questionnaire:

- Date of birth
- Smoking history
- Height and weight
- Sex at birth and gender identity
- Ethnicity
- Education level
- Relevant health, lifestyle, and family history information

When you complete the telephone screening, NHS England receives the telephone responses **so they can be compared with the digital responses** as part of the evaluation.

On completion of both the digital service and phone screening appointment, your name and email address will be used to issue a participation voucher.

### 4\. How we use your information

We use your information to:

- Evaluate whether the digital questionnaire works as safely and accurately as the telephone screening
- Compare digital and telephone screening responses
- Understand clarity, usability, and accessibility of the digital service
- Inform decisions about future service design

We do not use your information to:

- Provide diagnoses
- Make clinical decisions
- Replace existing screening pathways

Participation in the pilot is voluntary. Where you choose to take part, we rely on your consent to:

- participate in the digital pilot
- allow comparison of digital and telephone screening responses
- administer participation incentives where applicable

You can withdraw from the pilot at any time without affecting your NHS care.

### 5\. Who we share your information with

Your information may be shared with:

- **InHealth**, to enable comparison between digital and telephone screening responses
- **NHS England technical and analysis teams**, limited to staff who need access to support the pilot
- **Edenred**, where applicable, to issue participation vouchers (name and email address only)

We do not sell your data or use it for marketing.

### 6\. How long information is kept

How long we keep your information:

- Identifiable pilot data is kept only for the duration of the pilot and up to **three months afterwards**
- Personal identifiers are removed once analysis is complete
- An anonymised and aggregated dataset may be retained for up to **10 years** to support service evaluation and regulatory requirements
- All data is managed in line with the **NHS Records Management Code of Practice**

### 7\. The law and your information

The law allows the NHS to use information:

- to invite people for screening
- to keep screening services safe and effective

You can find out more [here](#).

### 8\. Your rights and getting help

You have rights over your personal information.

These include the right to:

- ask what information the NHS holds about you
- ask for a copy of your screening results

If you want to access your screening results, contact your GP or local screening service.

### 9\. Ask a question or find out more

If you have a general question about using the NHS {{ serviceName | lower }}, you can contact us by email at: {{ serviceEmail }}
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