issue-timeout.yml

name: Issue — Auto-close on No Response

on:
  schedule:
    - cron: '0 */6 * * *'
  workflow_dispatch:

jobs:
  close-unresponded:
    runs-on: ubuntu-latest
    permissions:
      issues: write

    steps:
      - name: Close issues with owner-replied but no user follow-up after 24h
        uses: actions/github-script@v7
        with:
          script: |
            const now = Date.now();
            const twentyFourHours = 24 * 60 * 60 * 1000;

            const issues = await github.paginate(
              github.rest.issues.listForRepo,
              {
                owner: context.repo.owner,
                repo: context.repo.repo,
                state: 'open',
                labels: 'owner-replied',
                per_page: 100
              }
            );

            for (const issue of issues) {
              if (issue.pull_request) continue;

              const comments = await github.rest.issues.listComments({
                owner: context.repo.owner,
                repo: context.repo.repo,
                issue_number: issue.number,
                per_page: 100
              });

              // Find when owner last replied
              const ownerAssociations = ['OWNER', 'MEMBER', 'COLLABORATOR'];
              const ownerComments = comments.data.filter(c =>
                ownerAssociations.includes(c.author_association) && c.user.type !== 'Bot'
              );
              if (ownerComments.length === 0) continue;

              const lastOwnerReply = Math.max(...ownerComments.map(c => new Date(c.created_at).getTime()));
              const age = now - lastOwnerReply;
              if (age < twentyFourHours) continue;

              // Check if user replied after the owner's last comment
              const author = issue.user.login;
              const userRepliedAfter = comments.data.some(c =>
                c.user.login === author &&
                new Date(c.created_at).getTime() > lastOwnerReply
              );
              if (userRepliedAfter) continue;

              const closeBody = [
                `Hey @${author} — this issue has been automatically closed because there was no follow-up within **24 hours** of the last response.`,
                ``,
                `This is not a rejection. If you still have the problem, please **reopen this issue** and include:`,
                ``,
                `- The relevant lines from your \`log.txt\``,
                `  - Location: \`Documents/My Games/FarmingSimulator2025/log.txt\``,
                `- Your mod version (visible in the mod manager)`,
                `- Steps to reproduce the issue`,
                ``,
                `We look forward to helping you once we have the details!`,
              ].join('\n');

              await github.rest.issues.createComment({
                owner: context.repo.owner,
                repo: context.repo.repo,
                issue_number: issue.number,
                body: closeBody
              });

              await github.rest.issues.update({
                owner: context.repo.owner,
                repo: context.repo.repo,
                issue_number: issue.number,
                state: 'closed',
                state_reason: 'not_planned'
              });

              core.info(`Closed issue #${issue.number} — no user follow-up after owner replied`);
            }