- Do debugging and research when something in your application or program is not working, and if debugging assistance is still needed, contact IET SM for help
- Take advantage of ServiceNow's debugging tools such as User Criteria Diagnostics, Debug Security Rules, JavaScript debugger
- Research your issue using sites like ServiceNow community forms or ServicePortal.io
- Be wary of directly copy-pasting code found online into your programs. Read through it first and understand what you are copying
- Try new coding ideas or concepts in Sand first, before implementing it in Dev
- Reference good documentation
- Do not write hundreds of lines of code in one sitting. Instead, write a few lines of code at at time, and test as you go to ensure it works as expected
- Reference https://stackoverflow.com/help/how-to-ask when asking other development teams for assistance, rather than asking "this doesn't work, why?"
- Write/provide good documentation for the things you make