Authenticated User Identities for Analytics

[Darkforge317]

We host public documentation for two Shopify apps (docs.aftersell.com) and currently use Mintlify Analytics to track page visits and search queries. Our engineering team is trying to measure what percentage of app installs actually access the documentation, and whether low engagement is because merchants don't need it (yay!) or can't find it (nay!).

The problem: there's no way to tie a page visit back to a specific user or store. We can see that someone visited a page, but we can't identify who. So we can't run a query in our app's installation database against the list of users.

We looked into the authentication setup (https://www.mintlify.com/docs/deploy/authentication-setup) which would let us gate access, but it doesn't pass user identity through to analytics. So even with authentication enabled, we still can't attribute visits to individual users.

What we're looking for:

• User-level identity in the Analytics dashboard (email, store URL, or any unique identifier per visit)
• Ability to cross-reference documentation visits with our install base to measure adoption and identify gaps

This would help us answer a pretty fundamental question: are merchants not reading the docs because the content isn't useful, or because they don't know the docs exist? Right now we're stuck at ~50% visit rate compared to our install base and can't tell which it is.

Happy to provide more context on our setup if helpful.