Onboarding experience

[pallav-sharma]

My onboarding experience with Mintlify was frustrating, and I think you should know why.

I signed up, you asked for my GitHub URL, and the next thing I know, a site was created. No explanation. No preview. No confirmation step. No context on what Mintlify actually does or what I was signing up for. I didn't ask for a site to be created - it just happened.

This is a significant UX problem. New users should understand what they're agreeing to before something is done on their behalf. Creating a site without explicit consent - especially one tied to my GitHub - is not a "helpful" onboarding flow. It's presumptuous.

I also noticed there was no attempt to explain your product upfront. What does Mintlify do? Who is it for? What are the implications of connecting my GitHub? None of this was made clear before the action was taken.