Shell tool allowlist network policy broken

[SvenDH]

Confirm this is an issue with the Python library and not an underlying OpenAI API

• This is an issue with the Python library

Describe the bug

I get this error when I add allowlist network policy with our production domains to an agent with a shell tool:

An error occurred while processing your request. You can retry your request, or contact us through our help center at [help.openai.com](http://help.openai.com/) if the error persists. Please include the request ID req_3b0917dca27342dda56901e1a1c05306 in your message.

It does not occur when network policy is disabled. The domains in allowed_domains are in Container network mode in the data controls in platform.openai.com. Another thing to note is that it was still working on Feb 26.

To Reproduce

1. Add a domain (e.g. "google.com" as in the code snippet) to platform.openai.com > Data control > Hosted tools > Container network mode > allowlist
2. Run the included code snippet
3. Result:
   Error code: 500 - {'error': {'message': 'An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID req_XXXXX in your message.', 'type': 'server_error', 'param': None, 'code': 'server_error'}}

Code snippets

from openai import APIStatusError, OpenAI

client = OpenAI()

try:
    response = client.responses.create(
        model="gpt-5.2",
        input="Use shell tool and run: curl google.com",
        tools=[
            {
                "type": "shell",
                "environment": {
                    "type": "container_auto",
                    "network_policy": {
                        "type": "allowlist",
                        "allowed_domains": ["google.com"],
                    },
                },
            }
        ],
    )
    print("response_id:", response.id)
    print("status:", response.status)
    print("output_text:", response.output_text)
except APIStatusError as e:
    print("http_status:", e.status_code)
    print("request_id:", e.request_id)
    print("error:", e)

OS

Ubuntu 24.04

Python version

Python v3.13.3

Library version

openai v2.24.0