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ServiPro – Enterprise B2B Procurement Platform

🏢 Overview

ServiPro is a B2B procurement and tender management platform designed for UK property managers and managing agents.

It digitizes the full lifecycle of building service contracts including:

  • Tender creation
  • Contractor invitations
  • Bid submission & evaluation
  • Contract awarding
  • Commission billing
  • Compliance tracking
  • Audit history

The platform is built for long-term contract management, not one-off jobs.


🎯 Problem Statement

Property management companies currently face:

  • Fragmented contractor sourcing
  • Lack of transparent bidding systems
  • Poor audit trails for compliance
  • Manual contract tracking
  • Risk of contractor bypassing (off-platform deals)

ServiPro solves this by centralizing procurement into a controlled digital ecosystem.


🧩 Core Platform Modules

1. Managing Agent System

  • Create and publish tenders
  • Invite verified contractors
  • Compare bids
  • Award contracts
  • Track renewals
  • Maintain audit logs

2. Contractor System

  • Access tender opportunities
  • Submit structured bids
  • Upload compliance documents
  • Manage subscription & invoices

3. Admin System

  • Manage platform users
  • Monitor revenue & commissions
  • View system analytics
  • Approve/reject accounts

🔄 Business Workflow

Tender Lifecycle:

  1. Managing agent creates tender
  2. Contractors are invited
  3. Bids are submitted
  4. Evaluation and comparison
  5. Contract awarded
  6. Commission invoice generated
  7. Contract tracked until expiry

💰 Revenue Model

ServiPro uses a hybrid contractor-funded model:

  • Monthly subscription (access fee)
  • Commission on awarded contracts

Managing agents use the platform free of charge.


🛠 Tech Stack

  • Next.js 14 (Frontend + API routes)
  • TypeScript
  • PostgreSQL
  • Prisma ORM
  • AWS S3 (file storage)
  • Stripe (subscriptions + invoices)
  • SendGrid (email system)

🔐 Key Principles

  • UK LTD-only contractor verification
  • Full audit trail for all actions
  • No handling of direct client payments
  • Commission protection via non-circumvention rules
  • Compliance-first procurement model

📌 Status

This is a production-grade system currently under active development and deployment.

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ServiPro SaaS case study covering architecture, workflows, database design, and business model.

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