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45 changes: 44 additions & 1 deletion pages/docs/features/alerts.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -46,7 +46,7 @@ Webhook Alerts allow you to send alert notifications from Mixpanel to third-part

**Creating a Webhook:**

1. Navigate to **Gear Icon** > **Integrations** > **Webhooks**
1. Navigate to **Gear Icon** > **Integrations** > **Notification Webhook**. Note this is separate to [Custom Webhooks](/docs/cohort-sync/webhooks) (meant to sync cohorts)

2. Under Project Webhooks, click **"+ Add Webhook"**

Expand All @@ -70,6 +70,49 @@ Once you've created a webhook, you can use it to receive alert notifications:

4. Complete the rest of your alert configuration and save

**Sample payload received from the Webhook**

You'll receive a POST request to your endpoint, containing a payload with the following structure:
```json
{
"event_type": "custom_alert_triggered",
"alert":
{
"id": 123123,
"name": "Webhook Test",
"creator": "Last Name, First Name",
"creator_email": "first_name.last_name@example.com",
"project_id": 9876543,
"project_name": "My Prod project",
"fired_at": "2026-02-06T10:53:30Z",
"workspace_id": 12345,
"workspace_name": "All Project Data"
},
"condition":
{
"type": "absolute",
"operator": ">",
"threshold": 0,
"current_value": "20,000",
"formatted_value": "20,000",
"sentence": "above 0"
},
"report":
{
"name": "Custom Alert Insights Report",
"type": "insights",
"url": "https://mixpanel.com/project/9876543/view/12345/app/insights?mp_source=webhook&alert_id=123123#report/BOOKMARKID"
},
"links":
{
"report_url": "https://mixpanel.com/project/9876543/view/12345/app/insights?mp_source=webhook&alert_id=123123#report/BOOKMARKID",
"edit_alert_url": "https://mixpanel.com/settings/account/alert-settings/alert/123123?mp_source=webhook",
"root_cause_analysis_url": "https://mixpanel.com/project/9876543/view/12345/app/boards/?mp_source=webhook#rca=123123&time=1770404010"
}
}
```


## View & Manage Alerts

You can view and manage all alerts under your personal settings.
Expand Down