[SOAR-20820] JSM get on calls#3809
Merged
lcwiklinski-r7 merged 3 commits intojira_service_management-1.0.0-releasefrom Mar 24, 2026
Merged
[SOAR-20820] JSM get on calls#3809lcwiklinski-r7 merged 3 commits intojira_service_management-1.0.0-releasefrom
lcwiklinski-r7 merged 3 commits intojira_service_management-1.0.0-releasefrom
Conversation
✅ Snyk checks have passed. No issues have been found so far.
💻 Catch issues earlier using the plugins for VS Code, JetBrains IDEs, Visual Studio, and Eclipse. |
igorski-r7
reviewed
Mar 18, 2026
There was a problem hiding this comment.
Pull request overview
Adds a new Jira Service Management “Get On-Calls” action to support the migration from Opsgenie scheduling, exposing JSM’s /schedules/{id}/on-calls endpoint and updating the plugin’s schemas/spec/docs accordingly.
Changes:
- Implemented
get_on_callsAPI method and wired it into theget_on_callsaction. - Updated action I/O schema, plugin spec, and help documentation for the new response shape.
- Added unit test coverage and a mocked API response payload for the new action.
Reviewed changes
Copilot reviewed 8 out of 8 changed files in this pull request and generated 5 comments.
Show a summary per file
| File | Description |
|---|---|
plugins/jira_service_management/icon_jira_service_management/util/api.py |
Adds the JSM Ops API call for fetching on-call participants by schedule ID. |
plugins/jira_service_management/icon_jira_service_management/actions/get_on_calls/action.py |
Wires action inputs to the new API method and returns data. |
plugins/jira_service_management/icon_jira_service_management/actions/get_on_calls/schema.py |
Updates input/output schema to remove identifier-type and legacy output fields. |
plugins/jira_service_management/plugin.spec.yaml |
Updates action spec to reflect the new inputs/outputs and examples. |
plugins/jira_service_management/help.md |
Updates user-facing docs/examples for the new action behavior. |
plugins/jira_service_management/unit_test/test_get_on_calls.py |
Adds a unit test for the action. |
plugins/jira_service_management/unit_test/payloads/get_on_calls_request.json.resp |
Adds mocked response payload used by the unit test. |
plugins/jira_service_management/.CHECKSUM |
Updates checksums for regenerated/changed artifacts. |
💡 Add Copilot custom instructions for smarter, more guided reviews. Learn how to get started.
You can also share your feedback on Copilot code review. Take the survey.
| @@ -251,45 +251,53 @@ This action is used to get current on-call participants | |||
| |date|date|None|False|Starting date of the timeline that will be provided in format as (yyyy-MM-dd'T'HH:mm:ssZ) (e.g. 2017-01-15T08:00:00+02:00). Default date is the moment of the time that request is received|None|2017-01-15T08:00:00+02:00|None|None| | |||
| |flat|boolean|None|False|When enabled, retrieves user names of all on-call participants. Default value is false|None|False|None|None| | |||
| |scheduleIdentifier|string|None|True|Identifier of the schedule|None|ScheduleName|None|None| | |||
Comment on lines
223
to
227
| @@ -225,17 +225,6 @@ actions: | |||
| type: string | |||
| required: true | |||
| example: ScheduleName | |||
lcwiklinski-r7
force-pushed
the
SOAR-20820-jsm-get-on-calls
branch
from
21a4e9b to
81167e1
Compare
igorski-r7
approved these changes
Mar 24, 2026
ablakley-r7
approved these changes
Mar 24, 2026
lcwiklinski-r7
merged commit dba3850
into
jira_service_management-1.0.0-release
11 checks passed
lcwiklinski-r7
added a commit
that referenced
this pull request
Mar 25, 2026
* get on calls action and unit test * cr fixes * cr fixes
lcwiklinski-r7
added a commit
that referenced
this pull request
Mar 26, 2026
* get on calls action and unit test * cr fixes * cr fixes
lcwiklinski-r7
added a commit
that referenced
this pull request
Mar 26, 2026
* [SOAR-20738] Jira Service Management template (#3749) * JSM template * align initial plugin with current standards * static code analysis * Update .CHECKSUM * code review fixes * Update api.py * removing unused f string * removing unused imports * set default value for source * [SOAR-20818] JSM create alert action (#3785) * Create alert and basic token auth instead of oauth * Update action * function wrapper * Update api.py * Update email example * cr fixes * Unit tests and minor fixes * Update util.py * Updated example for alert id * Unimplemented test cases * cr fixes * Unimplemented test cases * cr fixes * linter fix * Add logging and error handling to create_alert API call * [SOAR-20740] JSM close alert (#3805) * close alert action and unit tests * Update api.py * Update action.py * [SOAR-20819] JSM get alert (#3807) * Get alert action and unit test * cr fix * [SOAR-20820] JSM get on calls (#3809) * get on calls action and unit test * cr fixes * cr fixes * connection version (#3817)
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
🎫 Ticket
https://rapid7.atlassian.net/browse/SOAR-20820
🧩 Type of Change
🧠 Background & Motivation
This change introduces the
get on callsfunctionality in Jira Service Management, migrated from Opsgenie as part of the ongoing scheduling capabilities transition✨ What Changed
ID/ optionallyflat, anddate🧪 Testing