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Hotel Booking Analysis – Guest Behavior & Booking Trends

Overview

Analysis of hotel booking data to understand seasonal demand patterns, customer behavior, cancellations, and revenue KPIs, with the objective of supporting pricing strategy, capacity planning, and operational decision-making in the hospitality domain.


Dataset

  • Source: Hotel Booking Demand dataset
  • Records: ~63,000 bookings
  • Hotel Types: City Hotel, Resort Hotel

Analysis Focus

The analysis examines monthly demand trends, differences between hotel types, cancellation behavior across customer segments, and key hospitality KPIs such as ADR and RevPAR.


Exploratory Data Analysis (Key Findings)

1. Monthly Booking Trend by Hotel Type

Monthly Booking Trend

Insight:
City hotels consistently receive higher booking volumes, while both City and Resort hotels exhibit strong seasonal peaks during summer months.


2. Reservation Status by Customer Type

Reservation Status by Customer Type

Insight:
Transient customers contribute the majority of cancellations, whereas contract and group customers demonstrate higher booking reliability.


Tableau Dashboard

An interactive Tableau dashboard was built to track core hospitality KPIs and operational metrics.

Tableau Dashboard

Dashboard Highlights

  • Total Bookings: 63,353
  • Average Daily Rate (ADR): 106.3
  • Revenue Per Available Room (RevPAR): 394.4
  • Seasonal demand and parking trends
  • Customer and geographic segmentation with interactive filters

🔗 Tableau Public Dashboard:
https://public.tableau.com/views/HotelBookingAnalysis_17215875929250/HotelBookingAnalysis


Tools & Technologies

  • Python (Pandas, NumPy, Matplotlib)
  • Jupyter Notebook for exploratory analysis
  • Tableau for interactive dashboards

Business Impact

  • Identified seasonal demand patterns to support capacity and pricing decisions
  • Highlighted high-cancellation customer segments for policy optimization
  • Enabled dashboard-driven monitoring of revenue and occupancy KPIs

About

Hotel booking analysis uncovering demand patterns, cancellations, and revenue KPIs using Python and Tableau.

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