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@luishcardoso
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Hello team,

Summary

R2 hostnames stuck in activating status due to past due, unpaid invoice(s). Error 1014 CNAME Cross-User Banned.

Per https://jira.cfdata.org/browse/PCX-20594
https://jira.cfdata.org/browse/CUSTESC-61064

Thanks.

Hello team, 

R2 hostnames stuck in activating status due to past due, unpaid invoice(s). Error 1014 CNAME Cross-User Banned.

Per https://jira.cfdata.org/browse/PCX-20594
https://jira.cfdata.org/browse/CUSTESC-61064


Thanks.
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github-actions bot commented Feb 6, 2026

Hey there, we've marked this pull request as stale because there's no recent activity on it. This label is helps us identify PRs that might need updates (or to be closed out by our team if no longer relevant).

@github-actions github-actions bot added the stale label Feb 6, 2026
Better phrasing:

To allow connections to an R2 bucket whose zone is banned, first check whether there is any [phishing report](/fundamentals/reference/report-abuse/complaint-types/) for the hostname (and request a review if there is one). Second, make sure that you have no unpaid invoice(s) as you won't be able to enable any new services until [any outstanding balance](/billing/pay-invoices-overdue-balances/) is addressed. If this does not resolve the issue, contact your account team.
@ngayerie
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ngayerie commented Feb 9, 2026

Thanks for editing!
Looks good to me now!

@Oxyjun Oxyjun enabled auto-merge (squash) February 9, 2026 12:20
@github-actions github-actions bot removed the stale label Feb 10, 2026
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3 participants