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Expand Up @@ -18,4 +18,7 @@ Another common cause is connecting a custom domain to an R2 bucket, where the do

- To allow CNAME record resolution to a domain in a different Cloudflare account, the domain owner of the CNAME target must use [Cloudflare for SaaS](/cloudflare-for-platforms/cloudflare-for-saas/).
- To allow connecting to a R2 bucket with a custom domain, disable the [zone hold](/fundamentals/account/account-security/zone-holds/) feature on the custom domain target zone to resolve the 1014 error.
- To allow connections to an R2 bucket whose zone is banned, first check whether there is any [phishing report](/fundamentals/reference/report-abuse/complaint-types/) for the hostname (and request a review if there is one). If this does not resolve the issue, contact your account team.
- To allow connections to an R2 bucket whose zone is banned:

- First, check whether there is any [phishing report](/fundamentals/reference/report-abuse/complaint-types/) for the hostname (and request a review if there is one).
- Second, make sure that you have no unpaid invoice(s), as you will not be able to enable any new services until [any outstanding balance](/billing/pay-invoices-overdue-balances/) is addressed. If this does not resolve the issue, contact your account team.
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